Workshop Overview:​

Conflict is a natural part of the workplace, but how it is handled defines team culture. This workshop equips leaders with the skills to approach conflict constructively, hold difficult conversations with professionalism, and maintain trust and respect even in challenging situations.​

Workshop Learning Objectives:

• Understand the nature and impact of workplace conflict.​

• Apply frameworks for resolving conflict constructively.​

• Develop confidence in holding difficult conversations.​

• Strengthen skills in active listening and empathy during conflict.​

• Maintain professionalism and fairness under pressure.​

Workshop Participant Outcomes:​

Participants will leave with:​

• Greater confidence in addressing conflict early and effectively.​

• Tools to manage difficult conversations with respect and clarity.​

• Improved ability to maintain trust during workplace challenges.​

• Skills to foster a positive, safe, and fair workplace culture.​